Client Project Manager | FinTech SaaS | £90–100k + Benefits | Reading (Hybrid)

 

A leading FinTech SaaS business is looking for a commercially minded Client Project Manager to manage complex client projects and help deliver scalable product solutions.

The Client Project Manager will work across Account Management, Product and Delivery. You’ll manage client requirements and change requests, assess feasibility and costs, and ensure solutions deliver value for both clients and the business.

Salary Package: £90–100k + Benefits
Location: Reading, 2 days per week

The focus is on maximising an established SaaS product, prioritising existing functionality and roadmap features that can benefit multiple clients, rather than creating unnecessary bespoke solutions. You’ll need the confidence to challenge requirements, manage expectations and handle difficult conversations with senior external stakeholders, while maintaining strong client relationships.

The Client Project Manager will:

  • Own complex client projects from initial requirements through to delivery and handover.
  • Coordinate Account Management, Product and Delivery teams to agree the best solutions.
  • Manage client change requests, project budgets, risks and contractual considerations.
  • Work with Product to assess client feedback and support commercially driven prioritisation.
  • Challenge bespoke development where the commercial case or wider product value is limited.
  • Build trusted relationships with senior clients and identify opportunities to improve product adoption.

The Client Project Manager must have:

  • Strong client-facing project management experience within SaaS, software or technology.
  • A commercial mindset and understanding of scalable product delivery.
  • Excellent stakeholder management and the confidence to challenge demanding clients.
  • Experience managing scope, budgets, risks and change requests.
  • The ability to work across teams in a lean, collaborative environment.
  • Financial services experience, particularly with investment banks, asset management or retail banks.

Find out more about how Intelligent People can help with marketing recruitment.

Apply for:

Client Project Manager | FinTech SaaS | £90-100k + Benefits | Reading (Hybrid, 2 days per week) | JA9916

Salary
£90000 - £100000 per annum
Location
Berkshire, Hybrid
Type
Permanent
Discipline
Project Management
Sector
B2B
Reference
JA9916
Posted
This field is for validation purposes and should be left unchanged.
Name(Required)
If you wish to upload a CV, please visit this page via a desktop device. Uploads are not supported on mobile devices
Accepted file types: doc, docx, pdf, Max. file size: 20 MB.
Privacy Policy(Required)

Latest Jobs

eCommerce Manager | Onsite (Crawley) | MT 9913

£30000 - £45000 per annum
eCommerce Manager (eCommerce Trading) B2C - £30-45,000 - Onsite (5 days, Crawley)    Introduction Our client is a family-owned specialist retailer and one of the UK’s best-known names in its sector. It has a large and growing store estate across England, its own ranges of products, and a loyal customer base built on expert advice and premium quality. The ecommerce team is small and close-knit, and the business now wants to make its websites perform as well as its stores. This is a new chance to bring real ecommerce rigour to a well-loved brand. The site already looks great. Your job is to make it convert, grow basket size and drive the next phase of online growth. You will report directly to the Director, with plenty of room to spot opportunities, bring ideas and see them through.   Location and working pattern Head office near Crawley, West Sussex (close to Three Bridges), with on-site parking. This role is office-based five days a week, working side by side with the rest of the ecommerce team. It is an easy commute from Horsham, Haywards Heath, Burgess Hill, East Grinstead, Redhill and the Brighton area.   Key role details Own ecommerce performance across conversion rate, revenue, average order value and customer experience. Analyse the sales funnel and customer behaviour to find friction points and opportunities, and build and maintain the ecommerce improvement roadmap. Run a structured CRO and testing programme across product pages, category pages, navigation, search, basket and checkout. Form hypotheses, test them and measure the results. Lead on-site trading: cross-sell, upsell, bundling, merchandising and promotions. Make sure discount codes and checkout work properly. Act as the internal owner of the ecommerce platform and its integrations. Write development briefs, manage builds and enhancements with external developers, run UAT and maintain the backlog. Improve the end-to-end customer journey on desktop and mobile, turning customer service feedback and behavioural data into fixes. Work with Marketing to grow organic traffic and help shape a loyalty proposition for online customers. Manage and develop an Ecommerce Executive.   Experience and competencies required 2-3 years eCommerce experience from any category and background and lives in Crawley.   Five or more years in transactional ecommerce. You might be a strong Executive or Senior Executive ready to step up, or a recently promoted manager looking for a bigger challenge. A proven track record of growing website sales through conversion and customer journey improvements. You can show the numbers. Hands-on CRO and A/B testing experience, and comfort with web analytics (e.g. GA4) and ecommerce data. Technical confidence with ecommerce CMS and platform administration, development briefs, testing and UAT, and checkout and promotion mechanics. Commercially minded, but happy to switch from reviewing conversion data to investigating a checkout issue. Strong project management skills. Line-management or mentoring experience is desirable. Experience in any retail or consumer category is welcome. Pet sector knowledge is a bonus, not a requirement. The right to work in the UK, and the ability to be in the Crawley office five days a week.