Blog

14Jun

Beating the tweet – handling negative online feedback

“Your most unhappy customers are your greatest source of learning” Bill Gates Great customer relations have always been important in business, but now the stakes are much higher as unhappy clients can go straight to the company’s social media platforms to make their complaint. Twitter has become the go-to channel for people to vent frustrations, […]

14Jun

Beating the tweet – handling negative online feedback

“Your most unhappy customers are your greatest source of learning” Bill Gates Great customer relations have always been important in business, but now the stakes are much higher as unhappy clients can go straight to the company’s social media platforms to make their complaint. Twitter has become the go-to channel for people to vent frustrations, […]

31May

When does office banter cross the line?

  In many offices, where a team have been together for some time, a culture of good-natured teasing and humorous insults can develop.  Banter is friendly and most importantly, an exchange. It is neither designed to, nor has the effect of, shaming, upsetting, belittling, offending or otherwise making anyone hearing it uncomfortable. It is a […]

17May

Tell them you’re the best! How to sell yourself online

            When it comes to selling yourself, you don’t want to toot your own horn so loudly that you send prospective employers running for the hills. How do you stand out from the considerable crowd? Here’s how to get the right balance of writing professional, likeable and accurate profiles that […]

10May

Six ways to boost your Facebook audience

Social media is here to stay. Facebook had an average of 2.2 billion monthly active users by the end of December 2017, and at the start of 2018 CEO Mark Zuckerberg announced some radical content changes. What are they and how can your business leverage them? A quick overview of Facebook’s changes Content posted by […]

03May

7 ways to get eyed up on LinkedIn

The LinkedIn world is your oyster. How do you get the best out this valuable social networking platform? The challenge is trying to get the most views on your profile from the people who matter. Enhancing your visibility means taking a two-pronged approach: get involved with the conversation, and optimise your own profile. 1. Join […]

26Apr

What’s set to surge in social media advertising?

Social media is a crowded place. The battle for attention spans is becoming ever more intense – and this year’s trends reflect how rapidly it’s revolving. Is your business keeping up?  Spend, spend, spend… Social media advertising budgets were up 60% in 2017 with more than 900 brands targeting their ads across Facebook, Instagram, Snapchat, […]

19Apr

Get LinkedIn with Recruiters

LinkedIn is the perfect platform to showcase your skills and experience to industry professionals. But with over 433 million users and over 93% of decision-makers scouting for talent, how do you stand out from the crowd? The first top tip: make your profile public if you want to be found. Here are the other six […]

11Apr

Digital Revenue Engine: what is it, and why do you need it?

With the commercial world rapidly evolving online, it’s crucial to get the edge on converting customers. The Digital Revenue Engine (DRE) model is the formula to do exactly that – so here’s a rough guide to what you need to know. What the DRE does Simply put, it combines software tools and marketing techniques to […]

04Apr

The bearded truth: What does your beard say about you?

For any man who sports facial hair, whether it’s a goatee, moustache, stubble, full-length beard or sideburns, how it’s worn says a lot about you. After all, people judge a book by its cover. Which begs the question: what does a beard or no beard say about the man? Let’s look at some research Men’s […]

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