Chief Operations Officer

If you are looking for a Chief Operations Officer job role or would like to find out how to become a COO, what skills you need, and what salaries are on offer, you will find a complete guide below.

If you’re an employer looking to recruit a Chief Operations Officer, please see our Executive Search recruitment page, and the full overview of our services to employers. If you need to hire and would like our services, contact us today.

We place Chief Operations Officer candidates within London, month in month out. With the rise of flexible working over the last 2 years, we are extending our recruitment services to candidates across the UK, Europe and North America.

Salary

There are many factors used to determine the Chief Operations Officer salary and package expectations – size of business, industry, growth stage, product pipeline and company turnover – just to name a few.

We’d expect a salary between £120,000 – £300,000 with additional benefits such as private medical insurance, performance related bonuses and pension contributions as standard for this level of role. The salary is largely determined by the organisation type, i.e., a large global listed business will be closer to the top range, with an early-stage scale-up towards the lower end of the scale, potentially with an equity package to enhance the overall package.

Equally, if an employer requires a COO with specific niche experience and knowledge, the candidate will often be able to negotiate a salary at the higher end of this scale.

Traditionally, those COO’s working within London could expect a salary at the higher end of this scale, but with the rise in demand from candidates for flexible working, employers are tending to level out this playing field.

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Example Job Description

A typical Chief Operations Officer job description will read something like the below:

The successful candidate will be responsible for the delivery of the company’s operational strategy, working across the business to establish efficiency and effectiveness.

Key roles for Chief Operations Officer:

  • Measuring the efficiency of an organisations operational processes and taking steps to rectify and improve them
  • Overseeing operations of the company and the work of executives
  • Designing and implementing business operations
  • Ensuring quality of the service, product and customer service within the business
  • Ensuring all departments are operating within their operational budgets and have the resources required to meet the business growth objectives
  • Working with HR to ensure there is a successful recruitment process and that the business are successfully retaining staff
  • Establishing policies that promote company culture and vision
  • Reviewing and analysing the business operations to ensure the business meets all standard and quality levels
  • Oversee all departmental plans and ensure goals and objectives are met over the long and short term

Requirements

  • Understanding of business functions such as HR, Finance, marketing etc
  • Demonstrable competency in strategic planning and business development
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding organisational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving

FAQs

What does a Chief Operations Officer do?
A Chief Operations Officer measures the efficiency of an organisations operational processes and takes steps to improve them. They oversee the operations of the business and its employees and designs better operational initiatives that must be implemented. The COO would report directly into the CEO of the organisation.
How much do Chief Operational Officers make?
We’d expect a salary between £120,000 – £300,000 with additional benefits such as private medical insurance, performance related bonuses and pension contributions as standard for this level of role.
Who does a CCO report into?
In most business structures, a Chief Operations Officer will sit on the leadership team and report directly into the CEO.