There are several things to consider for marketing trends 2023. These trends will have a significant impact on business performance, and it is essential that marketers stay ahead of the curve to ensure their businesses remain competitive in the market.

Read our guide to marketing trends in 2024

What are the key marketing trends 2023?


Personalisation has been a buzzword in the marketing industry for some time now, but it is set to become even more important in 2023. With the proliferation of data and the increasing use of artificial intelligence, businesses will be able to create highly targeted marketing campaigns that are tailored to the individual needs and preferences of their customers.

The use of personalisation will enable businesses to create a more seamless and relevant customer experience, which will lead to higher levels of customer satisfaction and loyalty. This, in turn, will drive business performance as customers are more likely to make repeat purchases and recommend the business to others.

Voice search optimisation

With the rise of voice assistants like Alexa and Google Home, businesses need to optimise their content for voice search. In 2023, we can expect to see businesses using long-tail keywords and natural language in their content to make it easier for voice assistants to understand and deliver relevant results.

Read our guide: How to optimise your marketing strategy for voice search.

Chatbots and AI

Chatbots and AI are expected to play a bigger role in the marketing industry in 2023, helping businesses automate customer service and provide personalised experiences. Chatbots can handle simple tasks like answering FAQs and providing product recommendations, freeing up human customer service representatives to handle more complex enquiries. AI can also be used to analyse customer data and provide insights that help businesses make better marketing decisions.

Sustainable marketing

Sustainability is very increasingly important to consumers, with many looking to only support businesses that align with their personal values. In 2023, we can expect to see businesses further prioritising sustainability practises within their business and then reflecting this in their brand messaging. Businesses are now moving towards eco-friendly packaging, carbon neutral processes, charitable partnerships, and sustainable sourcing.

Influencer marketing

Influencer marketing has exploded in popularity in recent years, and it is set to continue to grow in 2023. Influencer marketing involves partnering with social media influencers to promote a brand or product. Micro-influencers are now becoming increasing important, who have a smaller but highly engaged audience. The use of several micro-influencers is now a preferred strategy for some businesses, rather than influencers which have a bigger, but less relevant audience.

Influencer marketing can be especially effective in reaching younger demographics, who are increasingly turning away from traditional forms of advertising. By partnering with influencers, businesses can tap into their credibility and authenticity, which can be more effective in driving sales than traditional advertising methods.

Social media marketing

Social media marketing is set to continue to be a key component of any marketing strategy in 2023. With over 3.6 billion people using social media globally, it is an essential platform for businesses to reach and engage with their customers.

In 2023, businesses will need to focus on creating compelling and engaging content for their social media channels. This will involve leveraging the latest trends and technologies, such as video and live streaming, to create a more interactive and immersive experience for their followers.

Additionally, businesses will need to keep an eye on the constantly evolving social media landscape and adapt their strategies accordingly. For example, the increasing popularity of ephemeral content (such as stories on Instagram) means that businesses will need to focus on creating content that is timely and relevant, as it will only be visible for a limited period of time.

Content marketing

Content marketing is set to continue to be a crucial aspect of any marketing strategy in 2023. Businesses will need to create high-quality, valuable content that resonates with their target audience and helps to establish their brand as an authority in their industry.

Currently, 82% of internet traffic comes from video content making it a crucial element of any marketing strategy. In 2023, we can expect to see businesses using video to engage and educate their audience, whether it’s through live streams, explainer videos, or video ads. Video marketing helps businesses create emotional connections with their customers and drive conversions.

In 2023, businesses will need to focus on creating a range of content, including written articles, videos, podcasts, and infographics, to cater to the diverse preferences of their audience. They will also need to leverage data and analytics to understand which types of content are most effective in driving engagement and conversions.

Interactive experiences

In 2023, businesses will need to focus on creating interactive experiences for their customers. This will involve leveraging technologies such as virtual and augmented reality to create immersive and engaging experiences that help to differentiate their brand from the competition.

Interactive experiences can be especially effective in driving customer engagement and loyalty, as they create a more personal and memorable experience for the customer. Additionally, they can be a powerful marketing tool, as customers are more likely to share their experiences with their friends and followers on social media, which can help to drive word-of-mouth marketing.

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Marketing Trends 2023