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Our eCommerce recruitment approach

To deliver our quality service, we aim to meet with each and every one of our eCommerce candidates. This gives us a unique insight into the person’s character and motivations and helps ensure that any prospective employee who might join your payroll, has the ability to grow and develop with your organisation.

We deliver a seamless and smooth recruitment process whilst unlocking the right skills to drive your company forward.  We are experts in eCommerce recruitment and our objective is to make it easier for you to find the right person for the job. We have filled many hundreds of eCommerce vacancies since we opened our doors in 2002.

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4.9
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Ecommerce Recruitment Agency

Why us, over other eCommerce Recruitment Agencies?

We provide flexible leadership solutions for permanent and interim placements. But there are more reasons why we’re respected by our clients.

years established in ecom recruitment

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Weeks to shortlist permanent roles

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Days to shortlist contract roles

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stars from over 100+ Google Reviews

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ExcellentGoogle Star 1Google Star 2Google Star 3Google Star 4Google Star 54.9
4.9Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5
Excellent
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Thomas Finnane
30 September 2026
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Intelligent People are a breath of fresh air in the recruiting world. I primarily worked with Jaanani to secure a new role but also received great support from Doug and Chris. They constantly kept me updated throughout the process, did regular check ins and just were overall great to work with. Highly recommended!
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Deepthi Ausekar Profile Picture
deepthi ausekar
28 August 2026
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Jaanani and Doug were absolutely fantastic to work with throughout the entire journey. Their constant support and incredible communication kept every stakeholder aligned and made the process seamless. I highly recommend them to anyone looking for a reliable, dedicated team!
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eal 2018
28 March 2026
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I recently worked with Marnie and she was fantastic throughout the entire recruitment process. She provided consistent support with regular calls and emails, along with helpful hints and tips that really prepared me for my interview. What stood out most was her personal approach — something I feel many other recruitment agencies could learn from. Marnie truly brings a human touch to the process, which made a significant difference to my experience.
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Amrit
18 February 2026
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I have worked with some good recruiters in my 15 year career but do think Intelligent people have taken the crown. Marnie has been exceptional from day one. She constantly kept me informed during a 3-stage interview process which spanned a couple of weeks, and even when there was no new information, she still gave me the reassurance I needed as a candidate, often daily, so I was never left wondering what was going on. In this day and age where being ghosted by recruiters is the norm, Marnie is clearly a cut above the rest and is refreshing to see recruiters with standards and integrity still exist!
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Raj Iyengar Profile Picture
Raj Iyengar
16 December 2025
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I was able to secure my next permanent role via Intelligent People. The team were excellent throughout the process - they have good insights and inputs and helped with some of the interview rounds. Very professional and thorough. Many thanks to Ayesha and Chris. All the best!
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Samuel Ogunware Profile Picture
Samuel Ogunware
21 November 2025
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I had an amazing experience with Intelligent People. James Austin is one of the best recruiters I’ve worked with. His communication was always quick and clear, and his interview preparation guidance genuinely helped me secure a great role. I’d strongly recommend James if you want someone who is professional, supportive and genuinely interested in seeing you succeed.
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Jordan Dixon
14 October 2025
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Fantastic experience working with Chris Mason and the team at Intelligent People. Chris made an effort to keep me updated throughout the recruitment process and was always available to answer any queries that I had - five stars and highly recommended!
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Greg Balogh Profile Picture
Greg Balogh
7 October 2025
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My experience with Intelligent People was positive and handled with professionalism. Communication from Ayesha was clear and timely throughout the process, and feedback was shared constructively. Although the role itself wasn’t the right fit in the end, I appreciated the transparent approach and courteous interaction. I’d be happy to recommend Intelligent People as a professional and reliable recruitment partner. Greg Balogh
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Tom Henderson
7 October 2025
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**Exceptional Service from Chris Mason and the Team** I recently worked with Intelligent People to secure a fixed-term product management contract - I can say they are one of the best recruitment agencies I've encountered in my career. Communication was excellent throughout the process—I received regular updates and always knew where things stood. They clearly know the market too. The interview preparation guidance Chris provided was particularly valuable. His insights helped me strike the right tone with the interviewer and ensured I connected with them on what they were genuinely looking for in a candidate. I'm confident that preparation made a meaningful difference in securing the role. I wouldn't hesitate to work with them again.
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Siobhan Kane
9 September 2025
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I worked with Marnie Torrance on a role she was recruiting. Throughout the process, she was very supportive and informative. Would highly recommend.

I need to hire

Tell us more about your vacancy and what you are looking for in a candidate.

We’ll listen carefully to your needs and using our industry experience and vast network, we’ll connect you to real talent in the market.

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01727 736690.

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Our Process

Our expert consultants and researchers manage eCommerce recruitment projects from end-to-end using our 6 step process.

1

Preparation

— Define the ideal candidate           
— Write job description

2

Sourcing

— LinkedIn recruiter tool                           
— 65,000 strong candidate database
— Job board advertising

3

Screen & Select

— Decide whether the candidate has the right experience, knowledge and expertise

4

Interview

— Advise on the selection process
— Organise and diarise candidate interviews into schedule

5

Hiring

— Job offer
— Clarify salary and benefits, working hours, contract length and start date

6

Onboarding

— Bringing new hires into an organisation
— Colleague introductions

eCommerce roles we recruit for

With 25 years in eCommerce recruitment, we support businesses in important executive appointments. We advise on where the talent may be, what you should offer as a package and how to engage and retain the very best candidates.
 
 

eCommerce Manager

Salary expectations: £50,000 – £70,000

An eCommerce Manager oversees the strategic direction and daily operations of an online sales channel. The main objective is to drive revenue growth and profitability by managing the online store or platform efficiently. Responsibilities include developing eCommerce strategies, optimising user experience, managing products and inventory, executing digital marketing campaigns, reviewing metrics, and collaborating with teams to achieve business goals. 

Head of eCommerce

Salary expectations: £90,000 – £110,000

This Head of eCommerce role is often a transition from managing an eCommerce site to managing the people within the eCommerce team, giving them the direction to do their jobs effectively. This level often has full profit and loss responsibility, defining the strategy and leading teams across all eCommerce touchpoints including online, digital and CRM, ensuring continued growth.
 

eCommerce Director

Salary expectations: £110,000 – £170,000
 
An eCommerce Director will be responsible for all aspects of the strategic plan. They should deliver the best customer experience by managing teams across sales, marketing, and technology to success. There will be particular emphasis on the eCommerce website, driving traffic through promotional campaigns and content, whilst optimising the sales conversion funnel.
 

Vice President eCommerce

Salary expectations: £130,000 – £250,000

The VP eCommerce is responsible for setting the eCommerce vision and overall direction of the multi-functional teams within the business. Similarly, to the Director, the VP needs to ensure all teams understand the company’s goals and objectives, allowing them to create campaigns to drive traffic, conversions and ultimately profit for the business. The VP will need to execute full lifecycle project management on eCommerce projects, selecting vendors and managing relationships for success.

Read our guide:
eCommerce salary 2026

E-commerce Recruitment FAQs

Q: What are some good eCommerce interview questions to ask?

A: We’ve complied a list of the best 50 eCommerce interview questions to ask eCommerce candidates at any level.

50 eCommerce interview questions to ask

A: An eCommerce recruitment agency finds, assesses and introduces candidates for online trading, digital and eCommerce roles, so you don’t have to source them alone. Intelligent People has recruited for eCommerce teams since 2002. We manage the process end to end: defining the ideal candidate, sourcing, screening, interviews, the offer and onboarding.

 

A: We work with scale-ups and established enterprises across the UK and internationally, particularly retail and consumer brands. Recent searches have included a family-owned specialist retailer, a jewellery business and a fashion and lifestyle brand. If you’re hiring into an eCommerce team for the first time, we can help you scope the right level of role.

A: Salaries depend on seniority, sector, location and team size. As a guide, eCommerce Managers typically earn £50,000–£70,000, Heads of eCommerce £90,000–£110,000, eCommerce Directors £110,000–£170,000 and VPs of eCommerce £130,000–£250,000. For benchmarks by role, see our eCommerce salary guide.

A: Yes. For Head, Director and VP appointments, we run retained digital and eCommerce executive search, approaching senior candidates who aren’t actively looking. We advise on where the talent is, what package to offer and how to engage and retain them. Our London executive search page explains how this works.