“To show candidates we care, we’ve dedicated time up front to manage their expectations. We’ve told them that we do everything we can to keep our process to 3 stages, and that it’ll almost always take no longer than 2 weeks.
We now ask candidates for feedback on offer & rejection calls. We can’t assume things will just work.
It’s allowed us to reflect and clean up our processes. We’ve had our best hiring run yet, and I feel this is completely due to the time we took up front to review everything.
Biggest piece of advice: Let candidates interview you, more than ever. If you want the best, you MUST be on point when it comes to your process. People are more risk adverse than ever, so if anything feels off, you’re fighting a losing battle.”