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Working for a much-loved D2C subscription and eCommerce specialist pet product brand, the Senior eCommerce Manager / Online Trading Manager / eCommerce Optimisation Manager role involves leading all online trading activities to drive commercial performance and growth.
The business has a leading market position in their category, and have recently secured significant funding from a large parent investor, to develop & launch new products and drive growth to new customers in the UK and then overseas.
This is a broad trading role across onsite trading, conversion rate optimisation (CRO), promotional campaigns, merchandising, content and SEO. You’ll work in an eCommerce squad to plan and execute initiatives in a super-fast, agile way, with dedicated resources and as part of a larger global organisation. It’s an agile scale-up within a global business.
This is a hybrid/London role with 2 days per week in their London offices.
The Senior eCommerce Manager / Online Trading Manager / eCommerce Optimisation Manager will:
* Drive the evolution of our ecommerce strategy, aligning it with business aspirations, promotional activities and insights from different team segments.
* Have ownership of site trading and merchandising, ensuring prime product visibility, synchronised promotions, and optimised sales results.
* Be responsible for the platform’s content, from uploading to optimising
* Develop and execute promotional campaigns in line with ecommerce acquisition targets
* Lead on SEO and CRO initiatives, refining the user experience and capitalising on organic search opportunities.
* Create and manage a schedule of ecommerce improvements including site performance, customer behaviour, and strategic improvements in alignment with business growth targets.
* Be the ecommerce lead for customer support, streamlining queries, optimising support processes, and shaping product enhancements based on feedback.
Candidates for the Senior eCommerce Manager / Online Trading Manager / eCommerce Optimisation Manager role must have:
* Strong experience in an eCommerce trading role, from any product category, such as clothing, fashion, shoes, homeware, electronics, gifting, pet products, snacks, groceries, cosmetics, personal care, etc.
* Experience in a broad eCommerce trading role, likely in a scaling or growth environment.
* A strong commercial growth mindset.
* Excellent communication skills to work across and influence internal teams and external partners.
* Any experience of Salesforce would be an advantage, but is not essential.
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