A Head of CRM / Customer Retention Marketing Manager / CRM Lead is needed by high growth eCommerce platform which is expanding internationally!

The Head of CRM / Customer Retention Marketing Manager / CRM Lead will be given the opportunity to own and implement the entire CRM strategy, with the mission to increase targeted engagement, customer lifetime value and retention. You will take full ownership of CRM from lifecycle comms, through to re-engagement and growth.

Head of CRM / Customer Retention Marketing Manager / CRM Lead will:

* Define and deliver the CRM strategy
* Gain understanding of customer needs through insight, segmentation & data analysis
* Develop and deliver campaigns, communications & site content
* Drive data analysis and apply Test & Learn principles to CRM
* Develop the loyalty and retention offering
* Devise a customer retention strategy
* Build and lead a small team

Head of CRM / Customer Retention Marketing Manager / CRM Lead must have:

* Strong CRM Marketing experience from any industry such as Marketplace, eCommerce, subscription platforms, B2C, FMCG, Travel, Media, Consumer Goods etc.
* 4+ years experience with CRM and implementation of CRM strategies and campaigns
* Proven success in delivering growth via CRM
* Experience driving customer insights from data and analytics
* Great interpersonal and communication skills
* A sense of ownership and pride in your performance

This is a fantastic opportunity for a Head of CRM / Customer Retention Marketing Manager / CRM Lead to join an exceptionally talented team and have the ability to make a huge impact across the growth of the company.

Intelligent People is a specialist Head of CRM recruitment agency.

Salary £60000 - £65000 per annum
Benefits additional benefits
Type Permanent
Location South West London, London
Discipline CRM, Lifecycle and Loyalty
Reference JO0000008120_1565084590

Apply for this Job

You are applying for the following job:

Head of CRM

* denotes a required field

We'll never share your email with anyone else.

Latest Jobs

Head of Data Insight

£ 55000 - £ 65000 + benefits
Permanent
City of London, London
Analytics and Insight
This is an exciting opportunity for a talented Head of Data & Insight / Senior Marketing Analyst / Senior Data Analyst to bring their expertise to a fast growing eCommerce platform which is expanding internationally! As the Head of Data...

Product Manager – Platform APIs

£ 50000 - £ 70000 + benefits
Permanent
London
Product Management
A Platform Product Manager / B2B Product Manager / API Product Manager is required by a game changing sustainability tech business. This truly successful Global scale-up, has grown from strength to strength since inception. The Company have successfully grown from...

Senior Product Marketing Manager

£ 50000 - £ 75000
Permanent
London
B2B Marketing
A Product Marketing Manager / B2B Marketing Manager is needed by a high growth B2B SaaS Analytics disruptor scale-up following a round of significant investment as they approach a period of high growth and international expansion. The Product Marketing Manager...

Global Brand Strategy Manager

£ 60000 - £ 70000 + benefits
Permanent
London
Brand
We are looking for a Global Brand Strategy Manager / Brand Marketing Manager / Brand Innovation Manager/ FMCG Brand Marketing Manager for an eCommerce incubator with a Global remit. They're a rapidly growing innovator looking for a game changing a...