Working for a high growth consumer marketing tech SAAS software business who recently raised significant funding, the home based Digital Marketing Manager / Digital Media Manager / Digital Account Manager – (Fluent Italian, Marketing Tech) role involves owning customer relationships from point of sale and helping customers set marketing objectives and configure and execute campaigns using their sophisticated SAAS platform.
The product captures customer data across all touch points develops highly personal marketing outputs that increase engagement and conversions.
The Digital Marketing Manager / Digital Media Manager / Digital Account Manager – (Fluent Italian, Marketing Tech) will:
-Help develop tailored marketing plans for each customer to optimise their success on our platform
-Offer advice and contribute to customer marketing plans, working with the client and their agencies
-Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success
-Provide new customers with support during the data onboarding process and help them to structure their Customer Data Platform to meet their specific needs.
-Act as a trusted advisor to existing customers, helping them optimize their architecture and to benefit most from the platform
-Support customers’ (and their media agencies) during the planning of their media strategy where data always plays a crucial role
-Encourage customers to try premium features to help them meet their business objectives (growing our revenues and client satisfaction/retention).
-Capture customer and market insights to inform product management in order to drive continuous improvement
-Notify process issues and challenges to the sales and product/tech functions.
Candidates for the Digital Marketing Manager / Digital Media Manager / Digital Account Manager – (Fluent Italian, Marketing Tech) role mush have:
-Fluent Italian and English
-Strong digital marketing experience (eg PPC, Paid Media, Display, etc) ideally agency side, helping large customers set acquisition marketing strategy and overseeing execution of campaigns.
-Any experience of marketing tech or SAAS software is an advantage, but full training will be given.
The Digital Marketing Manager / Digital Media Manager / Digital Account Manager – (Fluent Italian, Marketing Tech) role is home based with some UK and International travel (Covid permitting).
Intelligent People is a specialist digital marketing recruitment agency.
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