Customer Success Manager is required by a well-funded London SaaS start-up in the Edtech sector

The Customer Success Manager will have full ownership of the customer on-boarding, life-cycle & experience

The Customer Success Manager will:

*Be responsible for on-boarding and retention of customers using this Edtech platform

*Deliver a highly personalised customer experiences

*Escalate and mitigate technological problems

*Gather user-feedback for the product team

*Grow strong customer relationships

The Customer Success Manager Manager must:

*Have worked in education either as a teacher, tutor or lecturer

*Have excellent communication skills with verbal and written English

*Have a background in B2B customer success or similar

*Possess experience of customer on-boarding and retention

This is an excellent opportunity for a Customer Success Manager or a former teacher with commercial experience to join a company in an early, fast-growth stage with a desire to help students.

Intelligent People is a specialist Customer Success Manager recruitment agency.

Salary £40000 per annum
Type Permanent
Location London
Discipline Other
Reference 7714_1547648406

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