Head of Digital Operations / Senior eCommerce operations manager / Digital Operations Manager needed by one of the fastest growing disruptive tech start-up’s to ever come out of Silicon Valley. They have extremely ambitious growth plans and are looking for an expert to lead operational processes for the software engineering and product teams, own cross-functional projects start to finish.

Head of Digital Operations / Senior eCommerce operations manager / Digital Operations Manager will work closely with internal stakeholders (i.e. GMs, finance, logistics, support, etc) to develop systems, tools, dashboards, and processes missing from the digital team; aiming to improve performance, communication, and visibility between digital and the rest of the organisation.

Head of Digital Operations / Senior eCommerce operations manager / Digital Operations Manager will:

*Define, develop, and own initiatives that remove blockers and improve the overall performance of the digital team

*Research, develop and own relationships with external third-parties (ex. payment providers, 3PL, analytics) to ensure digital has the partners required to be successful in global ecommerce

*Collaborate with the product and engineering teams to develop, collect, and report on functional KPIs to ensure that the heath and effectiveness all projects and initiatives can be monitored over time

Head of Digital Operations / Senior eCommerce operations manager / Digital Operations Manager must have:

*Strong operations experience from any sector, such as; Payments, Retail, FMCG, eCommerce, gambling, gaming, finance, fintech, Travel, Holidays, Airlines, tobacco, Marketplaces, Classifieds, Media etc.

*Experience communicating technical concepts, questions and problems for non-technical stakeholders.

*Strong interest in process improvement – you love finding ways to make processes more efficient and streamlined.

*Strong interest in process improvement – you love finding ways to make processes more efficient and streamlined.

Intelligent People is a specialist Head of Digital Operations recruitment agency.

Salary £ 70000 - £ 90000 per annum
Type Permanent
Location City of London
Discipline eCommerce Trading
Reference 7840AS_1551891132

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