CRM Manager / Customer Marketing Manager / eMail Marketing Manager needed by high growth, VC-backed travel business. They are aggressively scaling their business across Europe and US markets.

The CRM Manager / Customer Marketing Manager / eMail Marketing Manager will be given the opportunity to build out the entire CRM strategy from scratch, build a team and execute with millions of customers.

CRM Manager / Customer Marketing Manager / eMail Marketing Manager will:
*Strategy – Dig into customer insights to better understand our customer’s needs, and how we can address them with targeted communications
*Lifecycle- Develop the customer journey for the UK from sign up to churn reactivation
*Work closely with HQ counterparts to ensure we have the right tools to fulfil CRM UKs ambitions.
*Build the CRM roadmap and customer comms calendar

CRM Manager / Customer Marketing Manager / eMail Marketing Manager must have:
*Strong CRM Marketing experience from any industry such as Marketplaces, eCommerce, B2C, FMCG, Travel, Media, Consumer Goods etc.
*Strong negotiation and indirect/ cross-functional stakeholder management skills
*Good balance of big picture + implementation rigour
*Exposure to sales and marketing funnels, online marketing and marketing analytics

Intelligent People is a specialist CRM Manager recruitment agency.

Salary £50000 - £60000 per annum
Benefits 10% bonus
Type Permanent
Location City of London, London
Discipline CRM, Lifecycle and Loyalty
Reference 8023AS_1561459726

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