eCommerce Operations Manager Job
£60K - £65K bonus, pension, health - London
Senior eCommerce Operations Manager / Solutions Architect - eCommerce / Digital Project Manager
£60k + 10% bonus
Working for one of the world's largest eCommerce retailers, the Senior eCommerce Operations Manager / Solutions Architect - eCommerce / Digital Project Manager role involves working as part of team that helps organisations set up eCommerce functionality. This can involve pre-sales consultancy, fulfilment management, financial services support, customer services support, software services etc.
The Senior eCommerce Operations Manager / Solutions Architect - eCommerce / Digital Project Manager will:
" Understand eCommerce solutions and how to provide clients with the capabilities to function as an eCommerce business
" Attend client workshops and capture key questions, answers and actions.
" Advise clients on eCommerce solutions and helping deliver these solutions through relevant partners
" Attend project and team meetings to organise regular project check-ins and ensure that these are preceded by agendas and followed-up with minutes.
" Maintain a project plan that tracks progress, work streams, milestones and deliverables.
" Capture issues as identified and maintain an issue tracking system, working with the stakeholders to ensure issues are prioritised and resourced.
" Talk to customers by phone to check progress, identify issues and initiate actions to maintain progress.
Candidates for the Senior eCommerce Operations Manager / Solutions Architect - eCommerce / Digital Project Manager role will:
" Have worked in a high-tech, ideally eCommerce organisation.
" Be intelligent, fast learning, able to grasp acronyms quickly, have excellent numeracy and literacy and be excellent communicators (verbal and written).
" Be able to quickly understand Merchants infrastructure and capabilities, assessing existing web tools and making recommendations on where Merchants have specific needs as regards operating as a fully functioning eCommerce business
" Have experience of managing complex eCommerce led projects
" Have experience of selling, implementing & managing eCommerce processes, technologies and supply chain management
Suitable backgrounds will include eCommerce consultants, Project Managers, Solutions Architects, Business Development Managers - the ability to advise on and sell bespoke solutions within an eCommerce environment and understanding of how eCommerce organisations operate is key.
This is an excellent opportunity to work within a fast paced, dynamic and fun commercial environment with one of the world's largest consumer brands. There are excellent opportunities for career progression as our client continues to rapidly expand.
Intelligent People is a specialist Senior eCommerce Operations Manager recruitment agency.
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